Golden Wax Update 08/03/2021 (OUTDATED)

OUTDATED BLOG POST - PLEASE SEE LATEST UPDATE HERE.

Golden Wax update 08/03/21

Golden Wax 464
The 464 will have a higher limit from 6pm today to a maximum of 4 boxes per customer per day.

Golden Wax 444
The 444 is still available with a 2 box maximum per customer per day.

Golden Wax 494
The 494 will have a higher limit from 6pm today to a maximum of 2 boxes per customer per day.

Express Service is now available again.

We will lift the per day box maximums as soon as we can.

Global shipping still has problems with the US having a shortage of shipping containers, this has led to higher shipping costs and unreliability. We currently have a good flow of containers crossing the Atlantic and hope to start building up stock levels to a point where the maximums are removed.

We know there are a few people out there who think all of this seems to be 4Candles fault. We have not set out to have no stock of Golden Wax available although we obviously understand people’s frustrations. It has been difficult to handle a situation like this and make everyone happy. There are large problems in the world with trade due to the pandemic, and as economies open up again there may be more congestion ahead.

To the many of you fantastic customers that have understood the challenges, and understand we are doing the best we can. We thank you and we hope it will become smoother going forward. Unfortunately, we cannot promise this will be so as the pandemic is still a threat to “business as usual”.

Current shipping costs from the US are a lot higher than normal and has had to be reflected in the price. We increased the price of Golden Wax last month and if and when the shipping costs come down so will the price.

Happy Candle Making.

Comments

Loose moose candles said…

Thanks 4Candles!

Your Company is great, Great prices on wax, fast delivery, excellent customer service.

I have been using you for years and would go no where else!:)

Loose moose candles

9 March 2021 at 09:56

Loose moose candles said…

Thanks 4Candles!

Your Company is great, Great prices on wax, fast delivery, excellent customer service.

I have been using you for years and would go no where else!:)

Loose moose candles

9 March 2021 at 09:57

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