The Golden Wax is still on track to be available on the 18th February as long as no further problems arise in the next few days. There is a lot of wax coming so stocks should return to a steady level.
We anticipate that there will be a lot of people thinking that they need to order large amounts to stock up and we want to reduce this initial surge. To do this we have taken the decision to have the following in place until the 1st of March:
• A maximum of 4 boxes per order per day, if customers order multiple orders of 4 boxes per day they will be rolled over to the next day.
• Express Service will not be available
Any orders with Golden Wax will have a despatch estimate of up to 3 working days not the normal 1 working day (not taking into account extra days for custom waxed wick orders).
We can push out large amounts of orders per day, that is not a problem. The problem a surge in Golden Wax orders would have is with the couriers, the weight of these boxes of wax reduces available space on the local vans and wagons.
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